Client case study


Love Sugar Science were asked to help make Mazuma famous as the home of all things mobile; from buying old phones to selling refurbished devices, mobile repairs and now mobile insurance.

The challenge

As the original used phone buyer, most people knew a little bit about Mazuma but the behaviour of buying and selling used phones was stuck in a different era and the room for growth was phenomenal. Across the years the brand had lost its way a little though and teh sector had become intensely cometitive. This campaign was about putting Mazuma back on the map and telling a bigger bolder more premium story about a company just as obsessed by all things mobile as you are.

The idea

We put Mazuma right at the heart of the moments that mattered most in mobile. C4’s big TV event of the Autumn kicked it all off with Mazuma sponsoring The Circle – a show about social networking! Using the high frequency regular access to a seriously valuable audience we built Mazuma’s portfolio story. Working with Diagonal View productions we made sure the creative treatment delivered a step change moment for the way the services were showcased and started the process of separating them from the cahsing pack. On radio we reinforced this further with spots broadcast on Kiss, the first station bigger on mobile than linear radio.

The result

The activity marked one of the best trading periods for the brand in recent years, sustaining a strong spike of visits and orders throughout the advertised period during the critical pre-xmas months.